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Understanding The Action Advantage: An Interview With Action Pest Control

a tech by a van

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Please describe a little bit about your company and the services you offer.

Action Pest Control has been servicing residential and commercial clients in Illinois, Indiana, and Kentucky since 1946. All of our technicians are state-certified and undergo extensive background screening before ever stepping foot in your home or business. We specialize in offering pest and termite solutions that are effective and environmentally friendly. Action Pest Control has eight branches located in Robinson, IL, Indianapolis, Evansville, Jasper and Washington, IN, and Lexington, Louisville, and Owensboro, KY.

Action Pest Control employs over 115 people, four bed bug detection canines, and was most recently ranked #51 in the nation of over 15,000 pest control companies by Pest Control Technology Magazine!

Action Pest Control offers residential, commercial, and industrial pest control; bed bug heat treatments, closed crawl spaces, attic insulation, brown recluse spider management programs, backyard mosquito abatement programs, stinging insect control, pre and post-construction termite treatments, pharmaceutical and food processing Integrated Pest Management (IPM) programs, restaurant IPM programs, healthcare facility IPM programs, hospitality IPM programs, fumigations, community-wide mosquito abatement programs, bird control and much more.

Action Pest Control proudly offers our residential customers pest AND termite coverage for one low price with our all-inclusive, five-step system, called TermaPest®.

What is your position at Action Pest Control?

Scott Robbins, Technical Director.

What are some pest precautions I should be taking as we near the winter season?

It's a little late to take precautions for some overwintering insects like Asian ladybird beetles, boxelder bugs, cluster flies, and a new emerging pest, the brown marmorated stink bug. It's best for homeowners who are inundated with a high number of these pests every year to seal entry points outside (like gaps around window and door frames, under siding and soffits, utility penetrations, and foundation vents) by the end of September. These insects, for the most part, have already moved into attics, crawlspace, and wall voids. Although mice are already moving into structures with a lack of grass seeds outdoors, it is never too late to try and prevent more by sealing every gap greater than ¼ inch.

Please describe your five-step TermaPest system?

TermaPest is Action's premier residential service offering which combines termite monitoring or management services with a preventive general pest control service. This service manages all pests except bed bugs. Rodents, mice, fleas, and even stinging insects within 40 feet of the home are covered. It is a year-round bi-monthly service. The TermaPest system provides modern Integrated Pest Management practices and increased product efficacy leading to a higher level of service while avoiding applying products unnecessarily into the environment.

How do I control the amount of moisture in the crawl spaces of my home?

First, it is important to recognize the source of the moisture. It is a poor exterior soil grade where rainwater is funneled to your foundation, gutter downspouts that can be extended or diverted away from the home, or simply a shallow water table. Action's closed crawlspace system can eliminate many moisture problems. In severe cases, sump systems and even dehumidification may be required to help remediate a crawlspace moisture issue.

Why should I choose to utilize your services for my home?

Action Pest Control has been a trusted local service provider for over 60 years. All of our staff receives continuous training and education to ensure we can handle even the most difficult pest problems. Action Pest Control utilizes the most advanced equipment and techniques available. And, we take pride in exceeding our customers' highest expectations and giving back to the communities we serve.

What are some simple ways to avoid the presence of insects/pests in my home?

Most residential pests, like ants, crickets, etc... start outdoors so sealing up the same entry points mentioned above for overwintering insects can help reduce the amount of these summer insect visitors as well. Keeping vegetation short and away from your structure eliminates some ant access. Making good choices for exterior landscaping can result in less insect attraction and potential harborage. There is one insect pest though that we bring in bed bugs. Bed bugs are most easy to eliminate when the infestation is very small. Educating yourself on bed bug signs and performing routine preventive inspections of not only beds but anywhere someone rests is very important.

What's the best way for people to get in contact with you?

They can email us at or call (888) 835-1225. Action Pest Control can also be reached on Facebook at